Tailored Pet Services for a Happy, Healthy Companion
From routine pampering to specialized support, we're here to ensure your pet thrives. Our services are designed with their comfort and well-being in mind.
At PetPalace, we understand that your furry, feathered, or scaled friend is more than just a pet – they're family. That's why we've curated a range of services aimed at making their lives, and yours, a little easier and a lot more joyful. Our dedicated team, all certified in pet first aid and CPR, offers personalized attention, ensuring every visit is stress-free and positive. Whether you're away for the weekend or need a helping hand with daily care, you can trust us to treat your pet with the same love and respect you do. We've been a trusted part of the community for over 8 years, serving pets and their owners across the entire Downtown district.
Our Pet Care Philosophy
Personalized Consultation
Before any service, we sit down for a 20-minute chat to understand your pet's unique needs, habits, and any specific quirks.
Consistent Caregivers
For regular services like dog walking or pet sitting, we aim to assign one primary caregiver to build familiarity and trust with your pet.
Detailed Updates
After every visit, you'll receive a detailed email or text update, including photos and a brief report on how your pet is doing.
Veterinary Coordination
In case of an emergency, we're prepared to transport your pet to their designated vet or the nearest emergency clinic, keeping you informed every step of the way.
Our Service Rates
| Daily Dog Walking (30 min) Based on location and number of dogs. | $25 – $35 |
| Overnight Pet Sitting Includes two walks, feeding, and overnight stay. | from $70 |
| Pet Taxi Service (one way) Within 10-mile radius, additional mileage extra. | $30 – $50 |
| Basic Grooming (bath & brush) Small to medium breeds; specialized cuts extra. | from $45 |
A Few Numbers That Speak Volumes
What clients say
«"PetPalace has been a lifesaver for our golden retriever, Buddy. The daily walks are consistent, and we love the little photo updates. Knowing he's in such good hands makes going to work so much easier."»
Sarah M., Downtown Resident«"We used their overnight pet sitting service for our two cats while on vacation. Everything was perfect – the house was tidy, and the cats were clearly well-cared for. Highly recommend!"»
David K., City Center«"The pet taxi service was incredibly convenient for our vet appointments. Punctual, friendly, and our timid terrier felt completely at ease."»
Emily R., North SideFAQ
Do you offer services for pets other than dogs and cats?
Yes, we absolutely do! We have experience caring for birds, small mammals like rabbits and guinea pigs, and even some reptiles. Please reach out to discuss your specific pet's needs.
How far in advance should I book your services?
For regular services like daily dog walking, we recommend booking at least a week in advance. For holiday periods or extended pet sitting, we suggest booking 2-4 weeks ahead, as these times fill up quickly.
Are your caregivers insured and bonded?
Absolutely. All our pet caregivers are fully insured and bonded for your peace of mind. We also conduct thorough background checks on every team member.
What is your cancellation policy?
For daily services, we require 24 hours notice for cancellations without charge. For overnight stays, a 72-hour notice is required to avoid a cancellation fee. Specific details are outlined in our service agreement.
Contact us
Leave a request and we will get back to you.